Code Program name
VV10.1.

SYSTEMATIC MANAGEMENT AND COMPANY BUSINESS PROCESS MANAGEMENT

  • Model of long and short term goals, selection of strategy;
  • Systematic management; non-financial motivation; delegation of tasks;
  • Model of most significant process analysis.
VV10.2

THE MOST SIGNIFICANT PROCESS ANALYSIS AND DEVELOPMENT

  • Most significant sales process algorithm forming model;
  • Most significant business activity index setting;
  • Sales process management and control.
VV11.1.

SALES MANAGEMENT AND SITUATIONAL MANAGEMENT

  • Sales evaluation;
  • Sales effort planning and target setting;
  • Summing up of businessmen work results' and personal development conversation leading (Result-Effort-Competence)
VV11.2.

MANAGEMENT STYLES AND LEADERSHIP

  • Effective chief and subordinate cooperation;
  • Management styles and their influence when achieving results. Situational result.
  • Setting targets and leading effective meeting structure. Discussion management.
VV11.3.

MOTIVATION AND SELF-MOTIVATION

  • What is motivation? Research analysis and motivation influence to human behaviour;
  • Motivation and self-motivation educational methods and practical application;
  • Work situation analysis and modeling.
VV11.4.

USEFUL JOINT VISITS

  • Preparation for joint visits and its performance methods;
  • Running joint visits: structure and tactics;
  • Providing feedback and projecting action plan.
VV11.5.

PUBLIC SPEAKER

  • Suggestive conversation structure;
  • Management of a discussion;
  • Building of individual public speaker style.
VV11.6.

CHIEF AND SUBORDINATE (RAC) DEVELOPMENT TALK

  • Subjective and objective RAC conversation factors and influence of Eagan conversation.
  • Developing conversation (RAC) targets and structure;
  • Systematic and purposeful cooperation of a chief and subordinate.
VV12.1.

MANAGEMENT FOR SERVICE EMPLOYEE TEAM

  • Customer interaction algorithm formation;
  • Customer attitude formation: to a company, product/service, employees. Implementation of standards and customer service quality endurance in practice;
  • Conduct of meetings. Team building.
VV13.1.

PROJECT MANAGEMENT SYSTEM

  • Project management model;
  • Essential project management tools;
  • Running a project team and effective communication in Project.
VV13.2.

EFFECTIVE PROJECT MANAGER AND TEAM COOPERATION

  • Application of different management styles and team management. Different personality behaviour types;
  • Active question and conflict situation solution in a project team;
  • Generating ideas and feedback.
VV14.1.

EFFECTIVE TEAM WORK IN A COMPANY

  • Perception and creation of factors that help to make effective cooperation in a team;
  • Team work psychology and decision making in a team;
  • Positive and creative environment formation in a team.
VV15.1.

COMPANY SALES ACADEMY

  • Company employee improvement system- ensuring a company strategy implementation;
  • Company’s employee competence development academy making. Effective culture of an organization;
  • Evaluation of competencies. Modules of various level employee knowledge and main competence development.

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